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Unable to Remote Control TS Sessions

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ScrooLoose




Joined: Jan 08, 2008
Posts: 2



(Msg. 1) Posted: Tue Jan 08, 2008 8:29 pm
Post subject: Unable to Remote Control TS Sessions
Hello everyone,

I have recently finished configuring and testing our first TS, the only problem I have, is even though everywhere I look in permissions/accesses I have Remote Control enabled for the Term Server sessions, whenever I start my own session as admin and go into management console, right click on the user and click remote control it says I do not have permission to remote control the client. When I go into Terminal Services Configuration, right click on the RDP-tcp properties and hit the remote control tab, everything is greyed out.

What have I done wrong? I need to be able to remote control the client sessions if something the user does goes astray...

All help VERY much appreciated!


ScrooLoose...
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vera_noest




Joined: May 27, 2007
Posts: 223

Location: Sweden
(Msg. 2) Posted: Wed Jan 09, 2008 4:27 pm
Post subject:
A setting which is greyed out in Terminal Services Configuration (or any other GUI for that matter) means that the setting is enforced through a Group Policy.

Check which GPOs are applied to your TS with RSoP (Resultant Set of Policies) or gpresult. You'll find the setting here:

Computer Configuration - Administrative templates - Windows Components - Terminal Services
"Sets rules for remote control of Terminal Services user sessions"
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ScrooLoose




Joined: Jan 08, 2008
Posts: 2



(Msg. 3) Posted: Wed Jan 09, 2008 5:38 pm
Post subject: [Login to view extended thread Info.]
That was it! I can't belive I missed something that simple. It was already enabled in the domain GPO, but someone had set it to "No Remote Control". Changed it to what I needed it to be and viola!

Thank you very much!
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