I've been working on this for a while now and made little progress. Hopefully someone else has seen this.
We have 4 main terminal servers that everyone logs into and gets their entire desktop and applications. Network printers are installed on each of the four servers separately. Most staff have an older model Wyse terminal at their desktop. We have a lot of Ricoh 2035/2045 and HP 4100/4050 printers. Several of the users are at off site locations and connected over an IPSec VPN.
The problem I'm having started occurring about 6 months ago. For some reason certain PDF files get stuck in the print queue. Everyone will be printing fine -PDF, Office documents, emails, etc. and a particular PDF will get sent generating for example a 900kb print job, maybe 250kb will appear to transfer, a few pages will print, then nothing happens for almost a minute, Windows generates an error saying the document failed to print, then the print job starts over, transfers the same amount as before. Sometimes the process will loop until someone kills the job or the printer runs out of paper.
Has anyone seen this?