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Issue with Shadow Keys

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mjboggan




Joined: Jun 11, 2007
Posts: 1



(Msg. 1) Posted: Fri Jun 15, 2007 12:29 pm
Post subject: Issue with Shadow Keys

We are having issues with users loosing configurations, etc, especially in Outlook and other Office apps. We have been troubleshooting this for a while now and have been looking at the issue with the shadow key time stamps. Has anyone else had to deal with this? One of the things we have noticed using the RDT tool provided by Microsoft is that the time stamps are changing even when we are not doing anything. Perfect example is that this morning I had a user loose her configurations. I logged into the server that they were in this morning and ran RDT and saw that the time stamps on all of the shadow keys were set to this morning at 2:24 am. We had NOTHING running at that time of the morning. Especially no installs. Any one have an idea of why this time stamp would be changing? I have looked at the server event log and nothing is happening at the corresponding time that the RDT tool reports.
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