forgot to mention that the default Video RAM on a Windows Server
2003/XenApp 4.5 is 5625 MB.
A screen resolution of 1600x900 at 32 bits per pixel works out as
1600 x 900 x 4 = 5760000 = 5625 MB
exactly at the limit of the video RAM (the reason you multiply by 4 is
becuase 32 bits per pixel requires 4 bytes of video RAM).
Running at 1680 x 1050 at 32 bits per pixel works out as
1680 x 1050 x 4 = 7056000 = 6891 MB
this pushes the video RAM requirement past the factory default
settings. My guess is that the hosting company has left this setting
at the default value.
If you run the app at 24bit colour (3 bytes per pixel)...
1680 x 1050 x 3 = 5292000 = 5168 MB
This should fix within the default video RAM
Regards
Ken Z
On Wed, 18 Feb 2009 20:29:09 GMT, "Vera Noest [MVP]"
<vera.noest.DeleteThis@remove-this.hem.utfors.se> wrote:
>You' re running on 2003, is that correct?
>Maximum resolution is 1600 x 1200, and I don't think Citrix changes
>that.
>
>FYI, on Windows 2008:
>
>Custom display resolution provides support for additional display
>resolution ratios, such as 16:9 or 16:10. For example, newer
>monitors with resolutions of 1680 x 1050 or 1920 x 1200 are now
>supported. The maximum resolution supported is 4096 x 2048.
>_________________________________________________________
>Vera Noest
>MCSE, CCEA, Microsoft MVP - Terminal Server
>TS troubleshooting: http://ts.veranoest.net
>___ please respond in newsgroup, NOT by private email ___
>
>grumblenoise@googlemail.com wrote on 18 feb 2009 in alt.os.citrix:
>
>> Hi Folks,
>>
>> We use an application hosted by a TP company. It's some kind of
>> VB spun thing so it's not 100% Citrix aware. We have just
>> purchased some new screens at work and they are optimized for
>> 1680 by 1050.
>>
>> Whenever, we launch this application at the resolution 1680 by
>> 1050 and with Full Screen set at the Citrix application level a
>> portion of the application's GUI is missing (which is most
>> undesirable). If I set the screen resolution down to 1600 by
>> 900 everything works OK and the GUI is fine.
>>
>> What's happening here? Is there a limitation with Citrix apps
>> not to fit the screen properly above 1600 by 900?
>>
>> Some help would be appreciated.
>>
>> G