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MarineGeek

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Since: Apr 28, 2008
Posts: 4



(Msg. 1) Posted: Mon Apr 28, 2008 2:08 pm
Post subject: spoolsv.exe steadily using 25% of the CPU when I start the Citrix
Archived from groups: alt>os>citrix (more info?)
I was curious if anyone else had seen this issue. A couple of my PSE
4.0 servers are at a crawl because the spoolsv.exe is at a constant
25% of CPU usage. If I kill the spoolsv.exe service it remains at
25%, but as soon as I kill the Citrix Print Manager Service, it
behaves normally. If I start the spoolsv.exe it continues to run just
fine until I start the Print Manager Service. Once I start it, it
instantly goes back to tagging the proc at 25%. Anybody have any idea
of properly troubleshooting this issue. Any information would be
greatly appreciated.

Thank you in advance
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"Hank Arnold

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Since: Jul 16, 2007
Posts: 128



(Msg. 2) Posted: Tue Apr 29, 2008 8:02 am
Post subject: Re: spoolsv.exe steadily using 25% of the CPU when I start the Citrix [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
MarineGeek wrote:
> I was curious if anyone else had seen this issue. A couple of my PSE
> 4.0 servers are at a crawl because the spoolsv.exe is at a constant
> 25% of CPU usage. If I kill the spoolsv.exe service it remains at
> 25%, but as soon as I kill the Citrix Print Manager Service, it
> behaves normally. If I start the spoolsv.exe it continues to run just
> fine until I start the Print Manager Service. Once I start it, it
> instantly goes back to tagging the proc at 25%. Anybody have any idea
> of properly troubleshooting this issue. Any information would be
> greatly appreciated.
>
> Thank you in advance

My first suspect would be the printer drivers. Citrix (and TS) is very
sensitive to printer drivers.

--

Regards,
Hank Arnold
Microsoft MVP
Windows Server - Directory Services
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Hagen Patzke

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Since: Apr 29, 2008
Posts: 2



(Msg. 3) Posted: Tue Apr 29, 2008 12:56 pm
Post subject: Re: spoolsv.exe steadily using 25% of the CPU when I start the Citrix [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
MarineGeek wrote:
> Anybody have any idea of properly troubleshooting this [process
> hogging CPU at 25%] issue. Any information would be greatly
> appreciated.

See here how to "properly troubleshooting" such an issue:
http://blogs.technet.com/markrussinovich/archive/2008/04/07/3031251.aspx
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Robert Lindsey

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Since: Jun 25, 2008
Posts: 1



(Msg. 4) Posted: Wed Jun 25, 2008 12:31 pm
Post subject: Re: spoolsv.exe steadily using 25% of the CPU when I start the Citrix [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
On 28 Apr, 16:08, MarineGeek <slr... DeleteThis @gmail.com> wrote:
> I was curious if anyone else had seen this issue.  A couple of my PSE
> 4.0 servers are at a crawl because the spoolsv.exe is at a constant
> 25% of CPU usage.  If I kill the spoolsv.exe service it remains at
> 25%, but as soon as I kill the Citrix Print Manager Service, it
> behaves normally.  If I start the spoolsv.exe it continues to run just
> fine until I start the Print Manager Service.  Once I start it, it
> instantly goes back to tagging the proc at 25%.  Anybody have any idea
> of properly troubleshooting this issue.  Any information would be
> greatly appreciated.
>
> Thank you in advance

Did you ever find a solution for this? We are having the same problem
as of today. Thanks!
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