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Word macros and Terminal Server

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Mario - Roma

External


Since: Dec 16, 2007
Posts: 5



(Msg. 1) Posted: Thu Mar 27, 2008 5:26 pm
Post subject: Word macros and Terminal Server
Archived from groups: microsoft>public>windows>terminal_services (more info?)
I realize that my issue is related to unsupported applications, but I hope
that somebody can help anyway.
A Terminal Server is based on Windows Server 2003 and users access it via
WAN.
Remote users report that all the applications provide acceptable response
time except Word 97 (!) macros.
The same users report that sometimes they connect to the TS and get
acceptable response times with Word 97 macros and other times they connect
to the same TS and get very slow response times.
If a session starts with a good/bad response time the response time remains
the same for all the session.
Is there anything I can check to investigate and, maybe, solve the problem?
Suggestions, pointers and hints welcome...
Mario
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Frane

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Since: Mar 09, 2008
Posts: 17



(Msg. 2) Posted: Thu Mar 27, 2008 5:26 pm
Post subject: Re: Word macros and Terminal Server [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
I don't understand they have slow response times with application or
with whole terminal session?


_______________________________________________________
Frane Borozan
Terminal Services and Citrix Presentation Server user logging
http://www.terminalserviceslog.com
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Frane

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Since: Mar 09, 2008
Posts: 17



(Msg. 3) Posted: Thu Mar 27, 2008 5:26 pm
Post subject: Re: Word macros and Terminal Server [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
Try to monitor processor time, maybe user when run macro takes all CPU
time. How much that macro runs?
As I understand they have normal response time when they are working
anything else instead of word macros?

_______________________________________________________
Frane Borozan
Terminal Services and Citrix Presentation Server user logging
http://www.terminalserviceslog.com
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Mario - Roma

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Since: Mar 27, 2008
Posts: 1



(Msg. 4) Posted: Thu Mar 27, 2008 10:47 pm
Post subject: Re: Word macros and Terminal Server [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
Thank you for your message.
They have slow response with the whole sessions but mainly with the Word
macro based application.
Any suggestion?
Regards
Mario

"Frane" <frane.borozan.DeleteThis@gmail.com> ha scritto nel messaggio
news:dc042c32-3cf6-4c4e-bd96-9e0744ba97f9@u10g2000prn.googlegroups.com...
>I don't understand they have slow response times with application or
> with whole terminal session?
>
>
> _______________________________________________________
> Frane Borozan
> Terminal Services and Citrix Presentation Server user logging
> http://www.terminalserviceslog.com
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Soo Kuan Teo [MSFT]

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Since: Jan 28, 2005
Posts: 225



(Msg. 5) Posted: Fri Mar 28, 2008 9:39 am
Post subject: Re: Word macros and Terminal Server [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
can you share what does the macro do?

--
This posting is provided "AS IS" with no warranties, and confers no rights.

"Mario - Roma" <mario.DeleteThis@nospam.local> wrote in message
news:%237zCJdCkIHA.5956@TK2MSFTNGP03.phx.gbl...
>I realize that my issue is related to unsupported applications, but I hope
>that somebody can help anyway.
> A Terminal Server is based on Windows Server 2003 and users access it via
> WAN.
> Remote users report that all the applications provide acceptable response
> time except Word 97 (!) macros.
> The same users report that sometimes they connect to the TS and get
> acceptable response times with Word 97 macros and other times they connect
> to the same TS and get very slow response times.
> If a session starts with a good/bad response time the response time
> remains the same for all the session.
> Is there anything I can check to investigate and, maybe, solve the
> problem?
> Suggestions, pointers and hints welcome...
> Mario
>
>
>
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