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RDP Client cant print to local printer

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cl_trujillo




Joined: Aug 23, 2010
Posts: 1



(Msg. 1) Posted: Mon Aug 23, 2010 8:11 pm
Post subject: RDP Client cant print to local printer

Greetings:

Heres my problem
I have a Windows 2000 Server with Terminal Services running. I have aproximately 15 users that connect and print without issue to various printers, but have 1 user in particular that everytime he logs in the printer port is changed to an altogether different printer than the one he haS installed locally on his computer (windows xp sp3).
He es inside the offices of one of our clients and the printer is a Ricoh Afficio 4001.

When I log in the printer port is correctly sent to a TS00XX number and session, yet when he connects the printer port changes.
If I log in with his user the TS00XX shows up correctly.

Any help will be greatly appreciated
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thomasrobert




Joined: Dec 22, 2010
Posts: 30



(Msg. 2) Posted: Fri Jan 21, 2011 1:09 am
Post subject: Re: RDP Client cant print to local printer [Login to view extended thread Info.]

hi all,
I have an issue that is frustrating me immensely. A client cannot print to a local printer when in a remote desktop / terminal services session.
The local PC is a new Dell Vostro 1500 laptop with Vista Business. It has connected to it a HP Laserjet P1006 and Dell 984 multifunction, both USB printers. Both printers work locally. It's internet connection is a Telstra Mobile Wireless adapter, this is a connection up to 3Mbps/sec which gives the laptop a public facing IP address (no NAT).
The remote PC is a new Dell Vostro running Vista Business. Both the printers have been previously installed on the machine to ensure drivers are present for the remote session. The internet connection for the remote PC is ADSL2 via a Netgear DG834G modem/router.
When the laptop initiates the remote session, it connects and the printers appear on the remote machine, as you would expect (ie. "Laserjet P1006 on LAPTOP"). The properties of the printer can be brought up as well.
However when you print to either printer, the job queues, but nothing happens. Checking the queue status shows 4kb of the job has been sent but nothing else happens. Minimising the remote session and checking the print queue locally shows a remote desktop session print job in the queue, but again doing nothing.
If you then disconnect the session and then reconnect, an additional printer appears inthe printer list of the form "Laserjet P1006 on LAPTOP (Copy 1)". If you disconnect and reconnect a Copy3 is created. You can't vidw the printer properties for any of these copies .
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Thomas
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