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Printer problem

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togg




Joined: Jan 02, 2008
Posts: 2



(Msg. 1) Posted: Wed Jan 02, 2008 4:00 pm
Post subject: Printer problem
We are running Server 2k3 with Terminal Services. A remote user who has a local printer over usb, an HP Laserjet P1006, when he logs in it looks like it connects to the printer over TS but doesn't print. Reading through the forum I'd think it was a driver problem. When I look at his printers, he has the printer in there 9 times, each one with a different session number, which cannot be deleted because they are "not connected". Is this a driver problem? how do I get rid of all the "not connected" printers? and does anyone know if there is a TS compliant driver for the Hp LJ P1006 for Server 2k3? thanks for any help!
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vera_noest




Joined: May 27, 2007
Posts: 195

Location: Sweden
(Msg. 2) Posted: Thu Jan 03, 2008 5:09 pm
Post subject:
I'm afraid that you're out of luck with this printer.
According to HP's own documentation:

HP printers supported in Citrix Presentation Server environments

this printer is not supported in a TS environment.

You could try to delete the instances of the printer by first stopping the spooler service, but I'm afraid that you will have to reboot the server to get rid of them.
And be sure to completely uninstall the driver from the server, it's bound to cause all kinds of problems!
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togg




Joined: Jan 02, 2008
Posts: 2



(Msg. 3) Posted: Thu Jan 03, 2008 6:27 pm
Post subject:
I was afraid of that... thank you very much for the info! Greatly appreciated!
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