We are running a windows 2003 server as a Terminal Server controlling remote
desktop connection from remote sites.

Users use the remote Desktop function to login to this server. Then they can
run applications remotely eg Word , as a sort of thin client.

We have a problem with one user account that fails to complete the logon
process. IE launches 2 times and eventually the process fails.

How can we remove this failing user account from this Terminal Server ? We
do not know the process.
What we want to do is delete the failing user's profile and log in again to
recreate one.
Can we do this ? How do we proceed?

Thanks



--
Thank You

Depends on the type of profiles that you have defined for the
users.
You will find the local profile of the user in C:\Documents and
Settings\<username> on the TS.
If you are using roaming profiles, then the profile is also stored
somewhere on a file server on your network.

Have you checked the EventLog on the TS for any error messages or
warnings when this user tries to connect?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
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=?Utf-8?B?Sm9obm55ICcnR3VpdGFyJycgRGVhbmU=?=
<JohnnyGuitarDeane RemoveThis @discussions.microsoft.com> wrote on 28 mar 2008
in microsoft.public.windows.terminal_services:

> We are running a windows 2003 server as a Terminal Server
> controlling remote desktop connection from remote sites.
>
> Users use the remote Desktop function to login to this server.
> Then they can run applications remotely eg Word , as a sort of
> thin client.
>
> We have a problem with one user account that fails to complete
> the logon process. IE launches 2 times and eventually the
> process fails.
>
> How can we remove this failing user account from this Terminal
> Server ? We do not know the process.
> What we want to do is delete the failing user's profile and log
> in again to recreate one.
> Can we do this ? How do we proceed?
>
> Thanks