(Msg. 1) Posted: Fri Jun 22, 2007 3:55 am Post subject: Clients are sucking up CAL`s
hi,
the following problem exists: we have about 30 CAL`s and its configured per device. the problem is that certain clients from one site are sucking up the CAL`s and not giving them back again.
this leads that within a few hours most of the CAL`s are occupied.
certain cleint are XP pro SP2,the others are only embedded XP`s.
what is the reason for this and how can it be solved? i dont want reinstall all the services each 60 days because it is very annoying,
(Msg. 6) Posted: Tue Jun 26, 2007 5:33 pm Post subject:
No, it doesn't matter that the license are for W2K and the LS runs 2003.
OK, I see 2 clients which have been issued multiple temporary licenses, wpuglisis and TESTPWD90.
Since you wrote that those clients are located on a separate site / subnet, the most likely cause for the problem is a "black hole router" between your clients and your TS, which drops packets above a certain size. The solution is to change the MTU size.
(Msg. 7) Posted: Wed Jun 27, 2007 4:49 am Post subject:
is this normal that a client takes multiple temporary licenses? how can i prevent this? this client is in the same domain,although on a site which is about 50 miles away.
since im anot a network-technician,what exactly has to be done to change settings on the router and with which values?
(Msg. 8) Posted: Wed Jun 27, 2007 8:52 am Post subject: TS CAL`s
i checked also the MTU and the routers are doing fine,the MTU is above 1500. the problem cannot come from there. there are clients which have been setup by VM and do have the same name-
is that a reson why?
also on this site they have XP embedded-could this be a reason?
also theres running Script Logic who override group policy settings.
can i restrict clients to take not more than one CAL?
(Msg. 9) Posted: Wed Jun 27, 2007 4:22 pm Post subject:
OK, if the MTU size is > 1500, then it's not the router.
No, you cannot prevent clients from taking multiple licenses other than by solving the problem. As soon as the client successfully receives and stores the license, the problem is solved. Until then, the LS will continue to issue a license, because it sees the client as unlicensed.
The reasons why a client can take multiple licenses are:
- network drops them (ruled out)
- user has not enough rights to registry key which stores the license
HKEY_LOCAL_MACHINE\Software\Microsoft\MSLicensing
- client is not able to permanently store the license
Check this article:
Windows Base Terminal Devices Take Multiple Terminal Services Client A...ss Lice
You write that some clients have the same name. That's no problem for the TS Licensing Manager, it doesn't go by name. But it makes me wonder: is there a problem at all? Of course, if 2 clients have the same name, you will see 2 licenses issued to a client with that name. And your lsreport listing only showed 2 clients with 2 temporary licenses each.
(Msg. 10) Posted: Thu Jun 28, 2007 3:03 am Post subject:
the general problem that just this site is doing that all. we have 30 purchased licenses and thats enough-except,when those clients start sucking up the licenses again and dont give them out anymore.
this is how it looks now:
Server License ID Keypack ID Client User Start End Issue Type License Type HardwareID
sdczrh01.eu.jeta.aero 9 4 wpuglisis sp 6/21/2007 9/19/2007 Temporary A02-5.00-S
sdczrh01.eu.jeta.aero 10 4 wpuglisis sp 6/21/2007 9/19/2007 Temporary A02-5.00-S
sdczrh01.eu.jeta.aero 12 4 TESTPWD90 hy 6/22/2007 9/20/2007 Temporary A02-5.00-S
sdczrh01.eu.jeta.aero 3 2 WDOCDEP07 kulln 6/20/2007 No Expiration Active A02-5.00-EX
sdczrh01.eu.jeta.aero 5 2 NHALLERAD820 hallera 6/20/2007 No Expiration Active A02-5.00-EX
sdczrh01.eu.jeta.aero 8 2 NLINDGENJ lindgenj 6/21/2007 No Expiration Active A02-5.00-EX
sdczrh01.eu.jeta.aero 11 2 WNDT01 merklent 6/22/2007 No Expiration Active A02-5.00-EX
sdczrh01.eu.jeta.aero 13 2 WKUBLERS KublerS 6/22/2007 No Expiration Active A02-5.00-EX
sdczrh01.eu.jeta.aero 20 2 WLINEMAINT hy 6/26/2007 No Expiration Active A02-5.00-EX
sdczrh01.eu.jeta.aero 26 2 WJSIN05 geigerm 6/27/2007 No Expiration Active A02-5.00-EX
sdczrh01.eu.jeta.aero 27 2 WSCHRAMB schrammb 6/27/2007 No Expiration Active A02-5.00-EX
sdczrh01.eu.jeta.aero 28 2 WHARVEYE HarveyE 6/27/2007 No Expiration Active A02-5.00-EX
sdczrh01.eu.jeta.aero 1 3 PWD5 pwd 6/19/2007 8/30/2007 Active A02-5.02-S
sdczrh01.eu.jeta.aero 2 3 WGVAPAX5 gvapax 6/20/2007 8/18/2007 Active A02-5.02-S
sdczrh01.eu.jeta.aero 4 3 WGVAFRET5 GUNAWARU 6/20/2007 8/15/2007 Active A02-5.02-S
sdczrh01.eu.jeta.aero 6 3 PWD12 pwd 6/21/2007 8/16/2007 Active A02-5.02-S
sdczrh01.eu.jeta.aero 7 3 WGVAFRET6 yeshitiw 6/21/2007 8/16/2007 Active A02-5.02-S
sdczrh01.eu.jeta.aero 14 3 WGVASTACO3 renauda 6/22/2007 8/26/2007 Active A02-5.02-S
sdczrh01.eu.jeta.aero 15 3 PWD22 pwd 6/25/2007 9/16/2007 Active A02-5.02-S
sdczrh01.eu.jeta.aero 16 3 NMEIERB meierb 6/25/2007 9/18/2007 Active A02-5.02-S
sdczrh01.eu.jeta.aero 17 3 PWD23 pwd 6/25/2007 9/18/2007 Active A02-5.02-S
sdczrh01.eu.jeta.aero 22 3 WGVABA2 GVAPAX 6/26/2007 8/23/2007 Active A02-5.02-S
sdczrh01.eu.jeta.aero 23 3 PWD36 pwd 6/26/2007 8/21/2007 Active A02-5.02-S
sdczrh01.eu.jeta.aero 25 3 WGVAPAX6 detruchs 6/26/2007 8/22/2007 Active A02-5.02-S
(Msg. 12) Posted: Thu Jun 28, 2007 6:19 pm Post subject:
Madmax, in the last lsreport that you post, I see only *one* client which has taken 2 temporary licenses. I've edited the lsreport for clarity (using _ as spaces, can't get a tabular format otherwise):
License ID _ Keypack ID __ Client ____ User ___ Start ______ End
___9 _________ 4 ______ wpuglisis __ sp ____ 6/21/2007 __ 9/19/2007
__10 _________ 4 ______ wpuglisis __ sp ____ 6/21/2007 __ 9/19/2007
What I do see is that a couple of users log on to many different clients, especially user "pwd". And the original lsreport isn't formatted very well, so is it possible that the heading "Client" is right above the column for "Username". It is on my servers when I run lsreport.
Is that maybe your problem? If it is, and your users do have the need to log on to many different clients, then there's not much you can do.
If the above is *not* a correct description of your problem, can you then please explain to me exactly which clients and licenses in the lsreport you feel to be duplicates?
(Msg. 15) Posted: Fri Jun 29, 2007 8:12 am Post subject:
OK, it seems that it has taken us 12 posts to get to the real problem.
No, there is nothing you can do with licenses or clients to return them to the LS as soon as the client logs off. That would be a licensing scheme per concurrent usage, and it's just not how it works.
Licenses have an expiration date, which is 52-89 days after being issued. And that time period is shorter than the validity of a temporary license (90 days), so replacing one client with another can never cause a shortage of licenses. If you run out of licenses, it means that you simply don't have enough of them.
That said, I noticed that your first listing contained 5 licenses of type "No expiration". That means that those 5 licenses were bought be fore W2K SP3, since the expiration mechanism was introduced in W2K SP3.
If you ever discard the clients which hold these licenses, the licenses will be lost forever, because they have no expiration date.
For those licenses, you can call the Clearinghouse. They will issue you replacements TS CALs, which do have an expiration date.
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