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Citrix printer issue

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kohat

External


Since: Jun 03, 2008
Posts: 2



(Msg. 1) Posted: Tue Jun 03, 2008 5:47 am
Post subject: Citrix printer issue
Archived from groups: alt>os>citrix (more info?)
I have one remote computer that has an issue printing from a Citrix
session. The user logs on though the Web console, the printer (Epson
Stylus DX4000) gets created on the server and is visible in the
session. Once a print job is submitted it get spooled on the server
and passed to the client PC printer queue. There is will just sit in
the queue until deleted.
The printer works fine locally, Epson cannot verify that this printer
will work with TS/Citrix. Its running the latest printer driver. I've
removed the antivirus, disabled Windows firewall but still the same
result.

Any help would be appreciated.
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infecticide

External


Since: Mar 10, 2008
Posts: 4



(Msg. 2) Posted: Tue Jun 03, 2008 3:30 pm
Post subject: Re: Citrix printer issue [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
On Jun 3, 6:47 am, kohat <koos.hatti... RemoveThis @gmail.com> wrote:
> I have one remote computer that has an issue printing from a Citrix
> session. The user logs on though the Web console, the printer (Epson
> Stylus DX4000) gets created on the server and is visible in the
> session. Once a print job is submitted it get spooled on the server
> and passed to the client PC printer queue. There is will just sit in
> the queue until deleted.
> The printer works fine locally, Epson cannot verify that this printer
> will work with TS/Citrix. Its running the latest printer driver. I've
> removed the antivirus, disabled Windows firewall but still the same
> result.
>
> Any help would be appreciated.

Have you or are you using the Citrix UPD?
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Vera Noest [MVP]

External


Since: Sep 07, 2003
Posts: 9436



(Msg. 3) Posted: Tue Jun 03, 2008 7:41 pm
Post subject: Re: Citrix printer issue [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
Sounds like a typical 3rd party printer driver which is not TS
compatible.
Have you tried using the Citrix universal printer driver?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

kohat <koos.hattingh.RemoveThis@gmail.com> wrote on 03 jun 2008 in
alt.os.citrix:

> I have one remote computer that has an issue printing from a
> Citrix session. The user logs on though the Web console, the
> printer (Epson Stylus DX4000) gets created on the server and is
> visible in the session. Once a print job is submitted it get
> spooled on the server and passed to the client PC printer queue.
> There is will just sit in the queue until deleted.
> The printer works fine locally, Epson cannot verify that this
> printer will work with TS/Citrix. Its running the latest printer
> driver. I've removed the antivirus, disabled Windows firewall
> but still the same result.
>
> Any help would be appreciated.
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kohat

External


Since: Jun 03, 2008
Posts: 2



(Msg. 4) Posted: Thu Jun 05, 2008 12:42 am
Post subject: Re: Citrix printer issue [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
On Jun 4, 12:30 am, infecticide <st....DeleteThis@tuxsteve.net> wrote:
> On Jun 3, 6:47 am, kohat <koos.hatti....DeleteThis@gmail.com> wrote:
>
> > I have one remote computer that has an issue printing from a Citrix
> > session. The user logs on though the Web console, the printer (Epson
> > Stylus DX4000) gets created on the server and is visible in the
> > session. Once a print job is submitted it get spooled on the server
> > and passed to the client PC printer queue. There is will just sit in
> > the queue until deleted.
> > The printer works fine locally, Epson cannot verify that this printer
> > will work with TS/Citrix. Its running the latest printer driver. I've
> > removed the antivirus, disabled Windows firewall but still the same
> > result.
>
> > Any help would be appreciated.
>
> Have you or are you using the Citrix UPD?

we are using the Citrix UPD
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infecticide

External


Since: Mar 10, 2008
Posts: 4



(Msg. 5) Posted: Fri Jun 06, 2008 10:16 am
Post subject: Re: Citrix printer issue [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
On Jun 5, 1:42 am, kohat <koos.hatti... RemoveThis @gmail.com> wrote:
> On Jun 4, 12:30 am, infecticide <st... RemoveThis @tuxsteve.net> wrote:
>
>
>
> > On Jun 3, 6:47 am, kohat <koos.hatti... RemoveThis @gmail.com> wrote:
>
> > > I have one remote computer that has an issue printing from a Citrix
> > > session. The user logs on though the Web console, the printer (Epson
> > > Stylus DX4000) gets created on the server and is visible in the
> > > session. Once a print job is submitted it get spooled on the server
> > > and passed to the client PC printer queue. There is will just sit in
> > > the queue until deleted.
> > > The printer works fine locally, Epson cannot verify that this printer
> > > will work with TS/Citrix. Its running the latest printer driver. I've
> > > removed the antivirus, disabled Windows firewall but still the same
> > > result.
>
> > > Any help would be appreciated.
>
> > Have you or are you using the Citrix UPD?
>
> we are using the Citrix UPD

Check your event logs to see if there are error messages as to why the
mapping failed. You may need to re-create the ctx_smauser account.
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